Data Deletion
1Deleting your account in the app
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1.1Deleting your KeeWe account is the fastest way to remove your personal information. You can do it yourself at any time, without contacting us.
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1.2In the KeeWe app:
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(a)open the Profile tab;
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(b)go to Settings;
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(c)open the Account section;
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(d)tap Delete account and confirm.
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1.3You will be signed out immediately, and your profile will no longer appear in search, matches, or to anyone you have previously matched with.
2What deletion removes
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2.1Deleting your account removes the personal information held against it, including:
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(a)your profile details, preferences, and any photos you uploaded;
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(b)the name, email address, and account identifier we received from Facebook or Apple when you signed in;
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(c)your flat or flatmate listings, matches, and viewings;
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(d)your messages and the conversations they belong to.
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3What may be retained
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3.1We retain personal information only for so long as it is required for the purpose for which it was collected, or as otherwise required or permitted by law. This is set out in section 15 of our Privacy Policy.
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3.2Where we are required to keep certain records — for example, in relation to a safety report or a legal obligation — that information is retained only for as long as it remains necessary or lawful, and is then destroyed or de-identified.
4Removing KeeWe's access to your Facebook account
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4.1Deleting your KeeWe account removes the information we hold. It does not, on its own, remove KeeWe from the list of apps connected to your Facebook account.
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4.2To remove that connection, in Facebook go to Settings & privacy → Settings → Apps and websites, select KeeWe, and choose Remove.
5Contact
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5.1Questions about deletion, or about the personal information we hold, can be sent to privacy@keewe.co.nz.
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5.2This page applies from 07 September 2026.